Head of Digital Identity & Platform Engineering

CVS Health

Rhode Island

Hybrid

USD 144,000 - 288,000

Full time

5 days ago

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Job summary

CVS Health Digital is seeking a Lead Director - Digital Engineering to own the strategy, modernization, delivery, and operation of customer identity platforms serving millions of users across CVS Health’s businesses.

You will lead a multi-team engineering organization, drive secure, scalable identity capabilities, and partner with product, security and architecture teams to advance modernization and operational excellence.

Qualifications

10+ years of professional experience in Software Engineering, Platform Engineering, Identity & Access Management, or related technology disciplines.
7+ years of people leadership experience, including leadership of engineering managers and senior managers.
+ years of experience defining and executing technology strategy, roadmaps, and multi-year modernization initiatives.
5+ years of experience driving cloud-native transformation, API-first architectures, and platform engineering practices.
Strong understanding of Customer Identity and Access Management (CIAM), authentication, authorization, customer profile services, and identity security principles.
Proven experience managing budgets, vendor partnerships, workforce planning, and technology investment decisions.
Demonstrated success delivering critical technology platforms with accountability for availability, scalability, security, and operational excellence.
Experience leveraging AI and automation to improve engineering productivity, operational efficiency, and customer experience.

Responsibilities

Lead a multi-team engineering organization responsible for authentication services, profile management, identity integrations, and platform operations.
Drive the evolution of identity capabilities toward a scalable, cloud-native, API-first architecture while ensuring secure, seamless, and reliable customer experiences.
Drive AI enabled transformations and execution strategies.
Identify and manage risks, engage teams to drive towards resolution.
Identify and manage cross-workstream technical dependencies.
End-to-End Program Plan and timely tracking and reporting.
Manage program level status reporting and communication to stakeholders.
Define, measure and track metrics and KPIS to measure success and Business Outcomes for the FS merchandizing portfolio.
Build and cultivate strong relationships with Business, Product and Technology partners and vendors to support the delivery roadmap.