Head of Digital Experience & Web Strategy

Aumni; New York (NY); Presencial; USD 150.000 - 210.000; Jornada completa

Descripción de la vacante

JPMorganChase invites a Digital Experience Lead to drive strategy, development, and evolution of the Workplace Solutions web presence. You will guide a multidisciplinary team spanning web development, UX, content and analytics, ensuring robust delivery while modernizing workflows.

You will champion design standards, accessibility and performance, and partner with Marketing, Product and Technology to translate business needs into measurable digital experiences.

Formación

• Extensive experience leading web platforms and multidisciplinary teams, and guiding CMS migrations.
• Hands-on experience running an enterprise WordPress environment including governance, performance and security.
• Experience delivering authenticated and gated experiences and integrating CMS with marketing tech.
• Strong understanding of modern web development, CMS platforms, and cross-functional collaboration.
• Deep knowledge of UI/UX, accessibility, IA and responsive design.
• Experience guiding end-to-end web initiatives from strategy through launch and optimization.
• Proven ability to influence across complex stakeholders and communicate digital strategy.

Responsabilidades

• Own day-to-day health and delivery of the enterprise WordPress platform and web ecosystem.
• Lead CMS integration with downstream systems and martech to ensure data and experience flow.
• Deliver authenticated and gated experiences (SSO, entitlements) with Tech and Security.
• Assess readiness for CMS migration and lead content/IA/SEO/analytics continuity during replatforming.
• Define and operate governance, prioritization, and delivery processes for web dev and publishing.
• Manage agency, vendor, and partner relationships as needed.
• Champion UI/UX and design system evolution to improve quality and speed to market.
• Own web analytics, measurement, and optimization across SEO, accessibility, performance.

Conocimientos

Web leadership

CMS migration

WordPress expertise

Stakeholder mgmt

UX/UI design

Analytics & SEO

Team management

Herramientas

WordPress

Adobe Experience Manager

Descripción del empleo

JPMorganChase invites a Digital Experience Lead to drive strategy, development, and evolution of the Workplace Solutions web presence. You will guide a multidisciplinary team spanning web development, UX, content and analytics, ensuring robust delivery while modernizing workflows.

You will champion design standards, accessibility and performance, and partner with Marketing, Product and Technology to translate business needs into measurable digital experiences.