Senior Digital Web Product Lead

JPMorganChase; Chicago (IL); Sur place; USD 110 000 - 160 000; Plein temps

Résumé du poste

JPMorganChase in Chicago is seeking a Digital Web Product Senior Associate to help deliver and continuously improve the public-facing website. You will support the Web Product Delivery and Discovery models, guiding initiatives from discovery to launch with structure and momentum.

The role requires strong organizational skills, cross-functional collaboration, and the ability to translate complex business needs into actionable requirements for multiple teams.

Qualifications

• Bachelor's degree or equivalent experience.
• 5+ years in digital product management or related fields.
• Experience coordinating initiatives across multiple stakeholders.
• Strong organizational and project management skills.
• Excellent written and verbal communication.
• Ability to translate ambiguous needs into structured requirements.
• Experience in cross-functional matrix organizations.

Responsabilités

• Support the Web Product Delivery process and help move initiatives from approved requirements through execution and launch.
• Coordinate project milestones, dependencies, decisions, risks, and next steps across cross-functional teams, and maintain visibility into the Web Product roadmap, backlog, priorities, capacity, dependencies, and delivery status.
• Facilitate project meetings, working sessions, and status updates, ensuring decisions and action items are documented and followed through.
• Help ensure projects meet established standards for user experience, accessibility, performance, SEO, content, analytics, and other web requirements.
• Support launch readiness activities, including stakeholder alignment, QA, content readiness, analytics validation, and post-launch follow-up.
• Manage and triage incoming web product requests, ensuring initiatives are appropriately scoped, categorized, prioritized, and routed through the appropriate discovery or delivery path.
• Maintain visibility into the discovery backlog, upcoming work, capacity, priorities, and dependencies, and coordinate discovery activities, including requirement gathering, user research, analytics review, competitive research, and problem definition.
• Coordinate the intake and discovery pipeline from request submission through scoping, discovery, and prioritization.
• Ensure discovery work produces clear problem statements, user needs, business objectives, potential solutions, and recommended next steps.
• Analyze requests, stakeholder feedback, and emerging needs to identify recurring themes, systemic issues, and scalable web product opportunities.
• Maintain discovery artifacts and decision records in Confluence to ensure work is easy to reference, revisit, and share with partners.

Connaissances

Digital product management

Stakeholder coordination

Cross-functional collaboration

Project management

Communication

Formation

Bachelor's degree or equivalent experience

Outils

Jira

Workfront

Description du poste

JPMorganChase in Chicago is seeking a Digital Web Product Senior Associate to help deliver and continuously improve the public-facing website. You will support the Web Product Delivery and Discovery models, guiding initiatives from discovery to launch with structure and momentum.

The role requires strong organizational skills, cross-functional collaboration, and the ability to translate complex business needs into actionable requirements for multiple teams.