Head of Creative Operations & Brand Stewardship

Sleep Management, LLC dba Viemed; Lafayette (LA); On-site; USD 70,000 - 100,000; Full time

Job summary

Sleep Management, LLC dba Viemed is seeking a Creative Services Manager to lead intake, workflows, and brand stewardship across product, marketing, and communications. You will supervise internal designers and external partners, align creative output with executive priorities, and ensure consistent, high-impact visuals.

You will shape brand architecture, oversee website-related design, and collaborate with cross-functional teams to translate strategy into compelling creative executions that

Qualifications

• 5+ years in creative services, design operations, or related roles.
• Experience managing creative workflows across multiple concurrent projects.
• Strong understanding of brand management and design principles.
• Ability to collaborate cross-functionally and influence stakeholders.
• Strong communication skills, with the ability to translate complex ideas into visual concepts.

Responsibilities

• Own intake, prioritization, and tracking of all creative requests across the organization.
• Establish and maintain scalable workflows, timelines, and project management systems.
• Balance competing priorities across product, marketing, and communications.
• Ensure consistent, on-time delivery of high-quality creative assets.
• Uphold and evolve brand standards across all channels and outputs.
• Provide creative direction and feedback to designers and contributors.
• Ensure visual consistency across campaigns, product materials, and communications.
• Translate strategic objectives into compelling, effective creative execution.
• Lead design and development of high-impact materials, including executive presentations and partnerships.
• Partner with senior leadership to translate complex ideas into clear visual narratives.
• Oversee brand portfolio and governance across all brands within the portfolio.
• Provide strategic direction on brand architecture and visual identity evolution.
• Oversee website design, functionality, and optimization to support business goals.
• Manage internal and external creative talent and allocate resources effectively.
• Coach and develop creative staff to elevate output and consistency.
• Serve as the primary liaison between creative, product, and communications teams.
• Identify opportunities to improve efficiency, quality, and creative impact.

Skills

Creative leadership

Brand management

Cross-functional collaboration

Communication

Tools

Asana

Monday.com

Jira

Job description

Sleep Management, LLC dba Viemed is seeking a Creative Services Manager to lead intake, workflows, and brand stewardship across product, marketing, and communications. You will supervise internal designers and external partners, align creative output with executive priorities, and ensure consistent, high-impact visuals.

You will shape brand architecture, oversee website-related design, and collaborate with cross-functional teams to translate strategy into compelling creative executions that