Creative Operations Lead & Brand Steward

Viemed,-LLC; Lafayette (LA); On-site; USD 90,000 - 130,000; Full time

Job summary

Viemed, LLC is seeking a Creative Operations & Workflow Manager to own intake, prioritize requests, and maintain scalable workflows across product, marketing, and communications. You will provide creative direction, uphold brand standards, and ensure on-time delivery of high-quality assets.

You will collaborate with senior leadership to translate strategies into compelling visuals, managing internal and external resources while driving brand consistency.

Qualifications

• 5+ years of experience in creative services, design operations, or related roles.
• Experience managing creative workflows across multiple concurrent projects.
• Strong understanding of brand management and design principles.
• Ability to collaborate cross-functionally and influence stakeholders.
• Strong communication skills, with the ability to translate complex ideas into visual concepts.

Responsibilities

• Own intake, prioritization, and tracking of all creative requests across the organization
• Establish and maintain scalable workflows, timelines, and project management systems
• Balance competing priorities across product, marketing, and communications
• Ensure consistent, on-time delivery of high-quality creative assets
• Uphold and evolve brand standards across all channels and outputs
• Provide creative direction and feedback to designers and contributors
• Ensure visual consistency across campaigns, product materials, and communications
• Translate strategic objectives into compelling, effective creative execution
• Lead the design and development of high-impact, high-visibility materials, including:
• Board and executive presentations
• Joint venture and partnership presentations
• Annual reports and corporate publications
• Sales and marketing collateral
• Partner with senior leadership to translate complex ideas into clear, compelling visual narratives
• Ensure all executive and external-facing materials reflect the highest standards of quality, clarity, and brand consistency
• Support additional creative initiatives as needed to advance organizational priorities and strategic objectives
• Oversee the organization’s brand portfolio, including acquired and sub-brands, ensuring alignment with overall brand strategy and consistency across all touchpoints
• Establish and maintain brand standards, guidelines, and governance processes across all brands within the portfolio
• Partner with internal stakeholders to integrate newly acquired brands into the organization’s broader brand ecosystem
• Provide strategic direction on brand architecture, positioning, and visual identity evolution
• Oversee the design, functionality, and ongoing optimization of the organization’s website(s)
• Partner with product, communications, and external vendors to ensure the website effectively supports business goals, user experience, and brand representation
• Manage website-related creative priorities including updates, enhancements, and new content development
• Manage internal creative talent (e.g., graphic designer(s)) and external partners (freelancers, agencies)
• Allocate resources effectively based on organizational priorities
• Coach and develop creative staff to elevate output, capability, and consistency
• Contribute to future team design and scaling plans
• Serve as the primary liaison between creative, product, and communications teams
• Align creative priorities with broader departmental and organizational strategy
• Facilitate collaboration and proactively manage stakeholder expectations
• Ensure creative work effectively supports product initiatives, campaigns, and communications
• Identify opportunities to improve efficiency, quality, and creative impact
• Help define and evolve the organization’s creative capabilities and structure
• Contribute to campaign planning, product launches, and key initiatives from a creative perspective

Skills

Leadership

Cross-functional collaboration

Communication

Brand management

Tools

Asana

Monday.com

Jira

Job description

Viemed, LLC is seeking a Creative Operations & Workflow Manager to own intake, prioritize requests, and maintain scalable workflows across product, marketing, and communications. You will provide creative direction, uphold brand standards, and ensure on-time delivery of high-quality assets.

You will collaborate with senior leadership to translate strategies into compelling visuals, managing internal and external resources while driving brand consistency.