Senior Manager, Creative Operations

Verisign Inc.; Reston (VA); Hybrid; USD 136,000 - 184,000; Full time

Job summary

Verisign Inc. is seeking a Sr Manager - Creative Services Ops in Reston, VA for a hybrid work schedule.

You will own end-to-end project scopes, timelines, budgets, and risk assessments across a portfolio of creative projects, acting as the strategic liaison between internal clients and the creative team to ensure timely delivery and brand fidelity. The role requires deep experience in creative operations, program management, and stakeholder leadership, with a focus on capacity planning, QA, and

Qualifications

• Requires a Bachelor’s degree in marketing, product/project management, or related field.
• 10+ years of marketing experience with a track record in leading teams.
• Experience managing others and coordinating creative operations.
• Familiarity with Agile project management; experience using JIRA.
• Ability to prepare comprehensive project requirements documentation.
• Ability to manage stakeholder relationships and align cross-functional partners.
• Proven skills in managing creative and design projects to schedule and spec.
• Ability to influence and gain consensus across orgs.
• Strong operational instincts with capacity planning and risk mitigation.

Responsibilities

• Owns end-to-end project scopes, timelines, budgets, and risk assessments across a portfolio.
• Strategic account lead for cross-functional partners to ensure design fidelity and strategic alignment.
• Connector across creative, strategy, production, media, agency, and client-facing teams.
• Manage multiple tasks in parallel; assist capacity planning and timeline management.
• Quality Assurance: review deliverables for accuracy, context, and errors.

Skills

10+ yrs marketing experience

People management

Creative operations

Requirements docs

Agile / Jira

Stakeholder management

Creative project mgmt

Influence / negotiation

Operational planning

Cross-functional collaboration

Education

Bachelors degree in marketing or related field

Tools

JIRA

Job description

Verisign Inc. is seeking a Sr Manager - Creative Services Ops in Reston, VA for a hybrid work schedule.

You will own end-to-end project scopes, timelines, budgets, and risk assessments across a portfolio of creative projects, acting as the strategic liaison between internal clients and the creative team to ensure timely delivery and brand fidelity. The role requires deep experience in creative operations, program management, and stakeholder leadership, with a focus on capacity planning, QA, and