Head of Card Operations & Partnerships - North America

EML; Overland Park (KS); On-site; USD 180,000 - 240,000; Full time

Benefits offered by this job

20 days PTO per year

Birthday leave

Volunteering days

Enhanced parental leave

Medical coverage (Meritain) 90%

Health Savings Account (HSA)

Dental and vision coverage

Disability insurance (short and long)

Life insurance

Professional membership support

Job summary

EML Payments leads in global payments and fintech innovation, delivering secure, instant payment solutions across multiple regions. The Head of Card Operations & Partnerships will manage North American card operations, oversee partner relationships, and act as the senior SME for Visa, Mastercard, BIN sponsorship, and issuing banks.

You will collaborate with global teams to align processes while owning local implementation, ensuring compliance, operational readiness and optimized partner costs.

Qualifications

• Experience in card issuing operations, including Visa/Mastercard schemes, with issuer/sponsor bank background.
• Strong experience in BIN sponsorship models and card scheme relationships.
• Hands-on card scheme projects, BIN range mapping and program configuration.
• Experience operating in regulated, multi-jurisdictional environments.

Responsibilities

• Lead local delivery by directing resources, setting priorities and ensuring outcomes.
• Coordinate with global payment operations to align on ways of working and implement local requirements.
• Act as senior SME and liaison for card schemes, BIN sponsors/issuers in North America, managing transactions, authorisations, 3DS and tokenization.
• Oversee costs and performance reviews with partners; optimize scheme and BIN sponsor/issuer expenses.
• Ensure scheme configuration, controls and audit readiness; manage registrations, onboarding, investigations and reports.

Skills

Card issuing operations

BIN sponsorship

Card scheme management

Regulated environments

Job description

EML Payments leads in global payments and fintech innovation, delivering secure, instant payment solutions across multiple regions. The Head of Card Operations & Partnerships will manage North American card operations, oversee partner relationships, and act as the senior SME for Visa, Mastercard, BIN sponsorship, and issuing banks.

You will collaborate with global teams to align processes while owning local implementation, ensuring compliance, operational readiness and optimized partner costs.