Head of BizTech Engineering: Platforms & Forward Deployed

Anthropic; New York (NY); Hybrid; USD 485,000 - 625,000; Full time

Job summary

Anthropic is seeking an engineering leader to run the Business Technology Engineering organization, overseeing two tracks—Platforms and Forward Deployed—and partnering with Legal, Security, Product Operations, and GTM to define roadmaps and scale internal systems that support Claude at the center.

You'll report to the Head of Business Technology and IT, build a team of engineers, and drive reliability, velocity, and adoption across enterprise workflows while maintaining a strong bar on craft and

Qualifications

• Have 12+ years in software engineering and 6+ years leading engineers, including at least 3 years managing managers and at least one org of 20+ across multiple domains that you structured yourself
• Have run internal-tools, business-systems or platform engineering at a company that added functions faster than it added engineers, and can speak to reliability outcomes on the platform side and adoption outcomes on the embedded side
• Lead through technical judgment: whether or not you've been hands-on lately, you can go from an agent architecture to its eval design to its failure modes with your engineers, and your reviews make their builds better
• Can walk a General Counsel, a Head of Workplace or a room of senior engineers with strong opinions through a trade-off, make a recommendation, and bring them to a decision they'll commit to
• Can hold a high bar on craft while saying no to low-leverage work, and explain the no to the person who asked.
• Want real ownership of how a frontier AI lab runs itself on its own models, and care about doing that responsibly — real data, real permissions, real people on the other end

Responsibilities

• Lead and scale a global org of engineers; hire, level and develop the leads under you.
• Partner, develop, and execute a year‑plus roadmap for how Anthropic's business functions work with Claude, and the success metrics that go with it.
• Run the Platforms track: reliability, velocity and scale of Claude Support and the platform layer that every employee depends on.
• Run the Forward Deployed track: engagement portfolio, prioritization across functions, handoffs to durable owners, and adoption that actually moves.
• Be the technical executive partner to the leaders of Legal, Workplace, Comms, Product Ops and Product Support; make the case for ambitious deployment and for the boundaries on it in the same conversation.
• Partner with Labs and Product on dogfooding: feed load‑bearing signal back (“here is the eval that shows the gap”) and ship internal builds that become external product patterns.
• Represent how Anthropic runs internally to Enterprise customers alongside GTM.
• Set the engineering bar: production‑adjacent builds, eval rigor, reusable patterns, responsible internal deployment with real data and real permissions.

Skills

Engineering leadership

People management

Roadmap & strategy

Cross-functional collaboration

Technical judgment

Education

Bachelor's degree

Tools

Salesforce

Workday

Google Workspace

Slack

Job description

Anthropic is seeking an engineering leader to run the Business Technology Engineering organization, overseeing two tracks—Platforms and Forward Deployed—and partnering with Legal, Security, Product Operations, and GTM to define roadmaps and scale internal systems that support Claude at the center.

You'll report to the Head of Business Technology and IT, build a team of engineers, and drive reliability, velocity, and adoption across enterprise workflows while maintaining a strong bar on craft and