Head of AI-Driven Outsourced Sales Practice

Sitel Corp.; United States; Remote; USD 180,000 - 280,000; Full time

Job summary

Foundever is seeking a Head of Service Line in Sales-as-a-Service to own the practice strategy, define vertical plays, and package the offering for market delivery. This executive role leads domain expertise across inside sales, prospecting, qualification, and pipeline governance, aligning with GTM and pricing.

You will build repeatable service designs, reference materials, and analytics to differentiate in the sales BPO market, driving revenue outcomes while leading a small, high-impact team

Qualifications

• 10+ years in outsourced sales operations or sales BPO.
• Experience building GTM content and pricing frameworks.
• Strong written and verbal communication for executive audiences.

Responsibilities

• Lead the Sales Practice as SME for outbound/inbound, pricing, GTM, and RFP content.
• Develop vertical GTM playbooks and value propositions for key sectors.
• Design AI-augmented sales operating model with real-time intelligence and coaching.
• Drive upsell and cross-sell within existing accounts and new logo pursuits.
• Lead analyst engagement and thought leadership initiatives to raise market profile.
• Build scalable, repeatable service offerings with documented workflows and SLAs.

Skills

Sales leadership

BPO domain knowledge

CRM platforms

Pricing strategy

Go-to-market enablement

AI in sales

Tools

CRM platforms

AI tools

Outsourced sales tech

Job description

Foundever is seeking a Head of Service Line in Sales-as-a-Service to own the practice strategy, define vertical plays, and package the offering for market delivery. This executive role leads domain expertise across inside sales, prospecting, qualification, and pipeline governance, aligning with GTM and pricing.

You will build repeatable service designs, reference materials, and analytics to differentiate in the sales BPO market, driving revenue outcomes while leading a small, high-impact team