Head of Sales Practice, Service Line - Remote

Sitel Corp.; Colorado; Hybrid; USD 180,000 - 240,000; Full time

Job summary

Foundever, a global leader in CX solutions, seeks a visionary Head of Service Line for Sales-as-a-Service. This role leads domain expertise in outsourced sales operations, builds market-ready service lines, and crafts GTM content to drive revenue growth across verticals.

The position focuses on AI-driven, data-backed sales delivery and compliant, high-value programs across multiple industries, with global reach and strategic partnerships.

Qualifications

• 10+ years of experience in outsourced sales operations, inside sales leadership, or sales BPO.
• Ability to build and GTM-enable a sales service practice with solution briefs, vertical playbooks, and pricing frameworks.
• Familiarity with regulated sales environments and compliance requirements.

Responsibilities

• Serve as Foundever's primary SME in outsourced sales operations, including inside sales, SDR programs, and retention efforts.
• Develop vertical-specific value propositions and GTM playbooks for high-opportunity sectors.
• Design the AI-augmented operating model and pricing toolkit for outcome-based sales delivery.
• Drive upsell/cross-sell within existing accounts and participate in strategic pursuits and RFPs.

Skills

Outsourced sales ops

Inside sales leadership

Sales BPO

Tools

CRM

Conversation Intelligence

Predictive Dialers

AI-assisted tools

Intent-data platforms

Job description

Foundever, a global leader in CX solutions, seeks a visionary Head of Service Line for Sales-as-a-Service. This role leads domain expertise in outsourced sales operations, builds market-ready service lines, and crafts GTM content to drive revenue growth across verticals.

The position focuses on AI-driven, data-backed sales delivery and compliant, high-value programs across multiple industries, with global reach and strategic partnerships.