Head of Administrative Operations – Hybrid

Addison Group; New York (NY); Hybrid; USD 170,000 - 200,000; Full time

Benefits offered by this job

Dental insurance

Health insurance

Vision care

401(k)

Job summary

Addison Group, a respected professional services firm, is seeking a Manager of Administrative Operations in New York, NY. The role leads a sizeable administrative team, optimizes workflows, and partners with senior leaders to deliver top-tier support across the organization.

The ideal candidate will have a proven track record of people leadership, operations improvement, and building a high-performing, collaborative culture in a fast-paced environment.

Qualifications

• 8+ years of experience managing large teams and operations.
• Coaching and developing employees in a fast-paced environment.
• Strong organizational, communication, and problem-solving skills.
• Experience managing competing priorities with attention to detail.
• Proficiency with Microsoft Office Suite and administrative tech systems.
• Experience managing calendars, travel coordination, and document management platforms.
• Industry experience in professional services, financial services or legal.

Responsibilities

• Lead, mentor, and develop a team of administrative professionals, supporting performance management and career growth.
• Oversee daily administrative operations, workload distribution, and workflow improvements.
• Partner with leadership to identify opportunities for process enhancements and operational efficiencies.
• Drive consistent service delivery and high-quality support across teams.
• Support change management initiatives and adapt to evolving business needs.
• Build relationships with internal stakeholders to promote collaboration.

Skills

People leadership

Communication

Problem solving

Organizational skills

Attention to detail

Tools

Microsoft Office

Administrative technology systems

Job description

Addison Group, a respected professional services firm, is seeking a Manager of Administrative Operations in New York, NY. The role leads a sizeable administrative team, optimizes workflows, and partners with senior leaders to deliver top-tier support across the organization.

The ideal candidate will have a proven track record of people leadership, operations improvement, and building a high-performing, collaborative culture in a fast-paced environment.