Head of 24x7 Systems Infrastructure Operations

Wyndham Destinations, Inc.; Tallahassee (FL); On-site; USD 140,000 - 190,000; Full time

Job summary

Travel + Leisure Co. is seeking a Manager, Systems Infrastructure Operations to lead day-to-day operations of Windows, Linux, AD, DDI, PKI, and VMware. The role guides a hybrid team and partners with engineering, security, and networks to ensure reliability and compliance.

You will drive automation, incident response, and capacity planning while managing budgets and MSP relationships. This is a leadership role requiring strong communication and cross-functional collaboration.

Qualifications

• Bachelor's degree or equivalent in a technical field
• IT operations leadership experience
• ITIL v4 or higher certification preferred
• Hands-on with Windows Server, AD, virtualization, PKI, and security
• Experience leading hybrid teams and MSP relationships

Responsibilities

• Own day-to-day operational execution of Windows, Linux, AD, DDI, PKI, and VMware
• Drive automation to reduce manual effort and improve consistency
• Lead capacity planning, budgeting, and vendor cost management
• Serve as incident command for critical outages and ensure post-incident reviews

Skills

Hybrid team leadership

Windows Server

Linux

Active Directory

VMware

ITIL knowledge

Automation tooling

Scripting (PowerShell, Python)

Vendor management

Budget stewardship

Education

Bachelor's degree in Computer Science / IT / Engineering

Tools

ServiceNow

VMware ESXi/vSphere

Windows Server

Active Directory

PKI / Certificate Services

Job description

Travel + Leisure Co. is seeking a Manager, Systems Infrastructure Operations to lead day-to-day operations of Windows, Linux, AD, DDI, PKI, and VMware. The role guides a hybrid team and partners with engineering, security, and networks to ensure reliability and compliance.

You will drive automation, incident response, and capacity planning while managing budgets and MSP relationships. This is a leadership role requiring strong communication and cross-functional collaboration.