HCP Inside Sales Leader: Physician Referral Growth

Quest Health Solutions LLC; Florida; On-site; USD 85,000 - 120,000; Full time

Job summary

Quest Health Solutions LLC is seeking an experienced HCP Inside Sales Manager to lead the Inside Sales team, drive physician referrals, and optimize referral-to-shipment conversion. The role focuses on coaching, daily operations, and cross-functional collaboration to support company growth.

You will oversee KPI tracking, Salesforce workflows, and performance reviews, while coordinating with Operations, Marketing, and Field Sales to minimize barriers and improve patient access.

Qualifications

• 3+ years of inside sales, telesales, or phone-based B2B sales with supervisory experience.
• Experience selling into physician offices, clinics, or healthcare provider settings preferred.
• Familiarity with Medicare requirements and DME documentation workflows helpful.
• Ability to coach on call quality, handling objections, and pipeline discipline.

Responsibilities

• Lead, supervise, coach, and develop HCP Inside Sales Representatives with regular coaching and accountability.
• Oversee daily sales operations, scheduling, workload distribution, and productivity standards.
• Recruit, onboard, and train team members to meet productivity expectations.
• Develop and execute strategies to increase physician referrals and improve conversion.
• Monitor KPIs: referral volume, conversion rates, shipments per rep, and activity levels.
• Oversee Salesforce workflows, queue management, dispositions, and timely follow-up documentation.

Skills

Sales leadership

Salesforce CRM

Pipeline management

Coaching

B2B sales

Education

High school diploma required

Bachelor's degree preferred

Tools

Salesforce CRM

Job description

Quest Health Solutions LLC is seeking an experienced HCP Inside Sales Manager to lead the Inside Sales team, drive physician referrals, and optimize referral-to-shipment conversion. The role focuses on coaching, daily operations, and cross-functional collaboration to support company growth.

You will oversee KPI tracking, Salesforce workflows, and performance reviews, while coordinating with Operations, Marketing, and Field Sales to minimize barriers and improve patient access.