Remote AI-Driven Physician Referral Liaison

Nsight-Health

United States

À distance

USD 70 000 - 80 000

Plein temps

Il y a 4 jours
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Avantages offerts par ce poste

PTO
Medical, Dental, Vision insurance
401(k) Plan with company match
Company-provided equipment

Résumé du poste

Nsight Health is hiring a Physician Sales Liaison to turn physician practices into steady sources of referrals for Remote Patient Monitoring and Chronic Care Management programs. This role sits on the Customer Success team and focuses on implementing referral workflows and ensuring practices adopt the process with minimal friction.

You will own a territory of provider accounts, learn practice operations, and drive referrals into daily routines, with AI fluency and HubSpot CRM usage as core

Qualifications

  • 2 to 5 years in implementation, customer success, account management, outbound sales, or patient/provider enrollment, with a track record of getting people to adopt a new process and stick with it.
  • Demonstrated ability to diagnose how an organization works and adapt a new workflow to fit it, rather than running a single script.
  • Persistence in daily and weekly follow-up, with the judgment to stay on top of commitments without being pushy.
  • Proven ability to build trust with clinical and administrative staff, including physicians, front desk, and billing teams.
  • Working experience in multiple EHR/EMR systems or comparable clinical data platforms, and comfort learning new ones quickly.
  • Strong organizational discipline, with the ability to prioritize and manage a book of accounts.
  • Comfort starting conversations with new contacts and building rapport on a kickoff call. Sales experience is valued but is not the primary requirement.
  • Baseline understanding of healthcare program eligibility and PHI handling, or the ability to learn it quickly.
  • Active, hands-on daily use of AI tools in your current or most recent workflow.
  • Fluency in English required, both spoken and written.
  • Track record of self-managing a daily and weekly cadence without close supervision.

Responsabilités

  • Diagnose how each assigned practice works and identify the lowest-friction way to build referrals into its routine.
  • Lead the kickoff conversation with providers and key staff to agree on the workflow, owner, and cadence.
  • Follow up daily or weekly to hold providers and staff to their commitments without damaging the relationship.
  • Build trust with the provider, front desk, and office and billing staff at the same time.
  • Pull eligible patient lists from EHR/EMR systems yourself, or coach clinic staff to do it.
  • Prioritize a territory of accounts, deciding which providers get the focused push each week and which stalled accounts need a new approach.
  • Tailor your message between clinical outcomes and financial/reimbursement angles for each person you work with.
  • Log all activity, outcomes, and next steps in the CRM (HubSpot) same-day.
  • Apply working knowledge of program eligibility (traditional Medicare, age 65+, RPM/CCM criteria) and follow PHI-handling best practices.
  • Use AI tools to prioritize outreach and speed up your daily workflow.

Connaissances

Customer success
Account management
Outbound sales
EHR/EMR experience
Communication
Time management

Outils

HubSpot

Description du poste

Nsight Health is hiring a Physician Sales Liaison to turn physician practices into steady sources of referrals for Remote Patient Monitoring and Chronic Care Management programs. This role sits on the Customer Success team and focuses on implementing referral workflows and ensuring practices adopt the process with minimal friction.

You will own a territory of provider accounts, learn practice operations, and drive referrals into daily routines, with AI fluency and HubSpot CRM usage as core

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