Hazardous Waste Customer Support Specialist

Heidelberg Materials; Harleyville (SC); On-site; USD 43,000 - 50,000; Full time

Benefits offered by this job

401(k) with match

Medical, Dental, Vision

HSA/HRA/FSA

Life insurance

Paid vacation

Paid sick leave

Paid holidays

Job summary

Heidelberg Materials North America in Harleyville, SC, seeks a dedicated customer service professional to serve as the primary contact for hazardous waste customers, coordinating orders, service requests, and documentation to ensure regulatory compliance.

The role partners with operations, transportation, and sales to deliver outstanding customer experiences; you will monitor accounts, resolve inquiries, and help improve service quality in a fast-paced, detail-oriented environment.

Qualifications

• Strong customer service skills with the ability to build positive relationships and communicate effectively.
• Demonstrated ability to manage multiple priorities in a fast-paced, detail-oriented environment.
• Working knowledge of regulatory, compliance, and documentation requirements related to hazardous waste services.

Responsibilities

• Serve as the primary contact for hazardous waste customers.
• Coordinate customer orders, service requests, scheduling, and documentation.
• Partner with operations, transportation, and sales teams to deliver customer experiences.
• Resolve customer inquiries and issues efficiently while maintaining accurate records and communications.
• Monitor customer accounts and identify opportunities to improve service quality and operational effectiveness.

Skills

Customer service

Multi-tasking

Regulatory knowledge

Microsoft Excel

Communication

Tools

Microsoft Excel

Job description

Heidelberg Materials North America in Harleyville, SC, seeks a dedicated customer service professional to serve as the primary contact for hazardous waste customers, coordinating orders, service requests, and documentation to ensure regulatory compliance.

The role partners with operations, transportation, and sales to deliver outstanding customer experiences; you will monitor accounts, resolve inquiries, and help improve service quality in a fast-paced, detail-oriented environment.