Hazardous Waste Customer Service Specialist

heidelbergmaterials; Harleyville (SC); On-site; USD 43,000 - 50,000; Full time

Benefits offered by this job

401(k) with company match

Medical, Dental, and Vision coverage

Health Savings Account (HSA)

Paid vacation

Paid sick leave

Paid holidays

Job summary

Heidelberg Materials North America seeks a customer service-focused professional to act as the primary contact for hazardous waste customers in a fast-paced environment.

You will coordinate orders, service requests, and documentation to ensure regulatory compliance while partnering with operations, transportation, and sales to deliver excellent customer experiences. Strong communication and multitasking are essential.

Qualifications

• Strong customer service skills with ability to build relationships.
• Ability to manage multiple priorities in a fast-paced environment.
• Working knowledge of regulatory, compliance and documentation for hazardous waste.
• Problem-solving mindset to analyze information and find practical solutions.

Responsibilities

• Serve as the primary point of contact for hazardous waste customers.
• Coordinate orders, service requests, scheduling and documentation for regulatory compliance.
• Partner with operations, transportation and sales to deliver customer experiences.
• Resolve inquiries and issues while maintaining accurate records.
• Monitor accounts and identify opportunities to improve service quality.

Skills

Customer service

Communication

Multitasking

Regulatory knowledge

Problem solving

Tools

Microsoft Excel

Job description

Heidelberg Materials North America seeks a customer service-focused professional to act as the primary contact for hazardous waste customers in a fast-paced environment.

You will coordinate orders, service requests, and documentation to ensure regulatory compliance while partnering with operations, transportation, and sales to deliver excellent customer experiences. Strong communication and multitasking are essential.