Hawaii General Manager: Leadership & Guest Experience

Hyatt; Kansas City (MO); On-site; USD 180,000 - 260,000; Full time

Job summary

Hyatt Hotels Corporation in Austin (Miraval Austin Resort and Spa) seeks a General Manager to lead hotel operations, manage owners relationships, and deliver Hyatt brand experiences across guests, colleagues, customers, owners, and communities.

The role requires current GM or resort manager experience, strong Food & Beverage leadership, analytical mindset, and a track record of developing talent and driving profitability.

Qualifications

• Current General Manager, hotel or resort manager experience required.
• Food & Beverage experience strongly preferred, including success leading multiple departments across the operation.
• Analytical, results-driven approach, with the ability to use operational and financial metrics to inform decisions.
• Hands-on leadership style, with a commitment to developing talent, fostering collaboration and accountability.

Responsibilities

• Manage owners’ assets with an on-going focus on maximizing returns and identifying the value proposition Hyatt delivers as a management company.
• Develop, execute, and evolve a multi-year property level business strategy with focus on brand positioning.
• Understand property financials, including departmental P&Ls and provide oversight of ongoing financial reporting, forecasting, and planning.
• Understand and utilize data insights to inform strong business cases for decisions.
• Lead the capital planning process and utilization of the owner’s capital to fund property improvements over time.
• Embrace technology and digital initiatives to drive property performance and connectivity to guests and colleagues.

Skills

Owner relations

Brand experiences

Financial acumen

Leadership

Job description

Hyatt Hotels Corporation in Austin (Miraval Austin Resort and Spa) seeks a General Manager to lead hotel operations, manage owners relationships, and deliver Hyatt brand experiences across guests, colleagues, customers, owners, and communities.

The role requires current GM or resort manager experience, strong Food & Beverage leadership, analytical mindset, and a track record of developing talent and driving profitability.