Hardware Tech Lead – IT Asset Refurbish & Operations

Sproutup; Garland (TX); On-site; USD 36,000 - 48,000; Full time

Job summary

Sproutup in Garland, Texas, is seeking an IT Specialist to refurbish IT equipment and extract valuable components from devices nearing end-of-life. You will work with a team to learn new technologies and contribute to sustainable IT asset disposition.

You will diagnose, inventory, and sanitize drives using our proprietary sERP system and other third-party tools, while following safety protocols in a non-climate-controlled warehouse.

Qualifications

• Knowledge of computer hardware components and repair basics.
• Analytical and process-oriented mindset with attention to detail.
• Willingness to learn and adapt to new tools and processes.
• Ability to communicate in English (Spanish bilingual preferred).
• Physical ability to stand for 8 hours and lift up to 50 pounds.
• Willingness to work in a warehouse environment and use PPE.

Responsibilities

• Run diagnostics on a range of electronics including laptops, tablets, servers, and networking gear.
• Operate and navigate our proprietary software platform and associated tools.
• Use software to sanitize data on hundreds of hard drives and route devices to the correct channel.
• Inventory devices using sERP, generate labels, and scan barcodes for proper sorting.
• Supervise daily activities of Level 3 and Level 4 Operators and coordinate team tasks.
• Identify basic electronic components and handle shop orders.
• Understand production system flow including inbound/outbound shipping and inventory management.
• Familiarity with third-party software such as Softhinks, Future Dial, Kronos, EPS, WipeOS.

Skills

Computer hardware

Analytical thinking

Continuous learning

English communication

Physical stamina

Team coordination

Tools

sERP

Softhinks

Future Dial

Kronos

EPS

WipeOS

Job description

Sproutup in Garland, Texas, is seeking an IT Specialist to refurbish IT equipment and extract valuable components from devices nearing end-of-life. You will work with a team to learn new technologies and contribute to sustainable IT asset disposition.

You will diagnose, inventory, and sanitize drives using our proprietary sERP system and other third-party tools, while following safety protocols in a non-climate-controlled warehouse.