Hardware Tech Supervisor: Refurb & ITAD Ops

Sproutup; Garland, Northern (TX, KY); Hybrid; USD 48,000 - 72,000; Full time

Job summary

Sproutup is seeking an IT Specialist to diagnose and refurbish electronics in a warehouse setting, handling data sanitation and inventory using our ERP/sERP systems. You will learn our proprietary software platforms and collaborate with operators to maintain efficient workflows.

Ideal candidates demonstrate hardware knowledge, a proactive learning mindset, and the ability to operate safely in a non-climate-controlled environment while lifting up to 50 pounds and using common hand tools.

Qualifications

• Computer hardware knowledge and component familiarity.
• Analytical and process-oriented approach.
• Demonstrated desire for continuous learning and improvement.
• English language proficiency (speaking, reading, understanding).
• Ability to follow verbal and written instructions.
• Ability to stand for up to 8 hours or more.
• Ability to walk, climb stairs, bend, and reach during an 8-hour shift.
• Ability to lift, carry, pull, and push up to 50 pounds.
• Work in a non-climate-controlled warehouse environment.
• Experience with hand tools (power drill, pliers, etc.).
• Exposure to mechanical and electrical currents; adherence to safety.
• Willingness to wear PPE.
• Typing data accurately and efficiently.
• Basic MS Office and computer literacy (MS Teams, Outlook, Internet).
• Familiarity with MS Word and Excel.

Responsibilities

• Runs diagnostics on electronics including laptops, tablets, servers, and networking equipment and their components.
• Operates specialized equipment with independence and software knowledge.
• Uses software to manage data sanitation of many hard drives and routes devices to distribution channels.
• Uses sERP to inventory devices by creating labels and scanning barcodes to sort components.
• Coordinates and supervises daily activities of Level 3 and Level 4 Operators; team-level impact.
• Recognizes basic electronic components.
• Opens/closes and interprets shop orders.
• Understands and manipulates all aspects of the sERP system.
• Understands production system processes (inbound/outbound shipping, shop orders, inventory).
• Familiar with third-party software (Softhinks, Future Dial, Kronos, EPS, WipeOS).

Skills

Computer hardware

Analytical thinking

Learning agility

English proficiency

Instruction following

Stamina

Mobility

Lifting up to 50 lbs

Warehouse environment

Hand tools

Electrical safety

PPE usage

Data entry typing

Microsoft Office basics

MS Teams/Outlook/Internet search

Tools

Softhinks

Future Dial

Kronos

EPS

WipeOS

Job description

Sproutup is seeking an IT Specialist to diagnose and refurbish electronics in a warehouse setting, handling data sanitation and inventory using our ERP/sERP systems. You will learn our proprietary software platforms and collaborate with operators to maintain efficient workflows.

Ideal candidates demonstrate hardware knowledge, a proactive learning mindset, and the ability to operate safely in a non-climate-controlled environment while lifting up to 50 pounds and using common hand tools.