Hardware Retail Team Lead: Drive Service & Sales

Ace Hardware Corporation; Dixon (CA); On-site; USD 30,169 - 31,547; Full time

Benefits offered by this job

Health insurance

Employee discounts

Paid time off

Retirement plans

Job summary

Ace Hardware Corporation in Dixon, CA is seeking a Supervisor to lead a fast-paced team and ensure world-class service for customers. You will partner with the Store Manager to motivate staff, manage stock, and maintain a welcoming store environment.

You will train new employees, uphold company standards, and drive sales through proactive customer engagement and knowledge of hardware products. This role requires flexibility to work evenings and weekends in a retail setting.

Qualifications

• Leadership and coaching experience with a sales team.
• Excellent verbal and written communication skills.
• Proven ability to meet sales targets and provide outstanding customer service.
• Comfort working in a fast-paced retail environment.

Responsibilities

• Lead and motivate a team of sales associates alongside the Store Manager.
• Oversee inventory levels, conduct regular counts, assist with merchandise ordering.
• Provide product expertise and resolve customer inquiries promptly.
• Drive sales by engaging customers, promoting offers, and upselling when appropriate.
• Assist in training new employees on policies, procedures, and product knowledge.
• Maintain a clean, organized, and safe store environment.

Skills

Team leadership

Interpersonal skills

Communication

Sales and customer service

Time management

Flexibility

Hardware knowledge

Job description

Ace Hardware Corporation in Dixon, CA is seeking a Supervisor to lead a fast-paced team and ensure world-class service for customers. You will partner with the Store Manager to motivate staff, manage stock, and maintain a welcoming store environment.

You will train new employees, uphold company standards, and drive sales through proactive customer engagement and knowledge of hardware products. This role requires flexibility to work evenings and weekends in a retail setting.