Hardware Store Supervisor — Lead & Customer Champion

Ace Hardware Corporation; Moraga (CA); On-site; USD 31,000 - 32,000; Full time

Benefits offered by this job

Employee Discounts

Growth Opportunities

Job summary

Ace Hardware Moraga is seeking a Retail Supervisor to lead daily store operations and deliver exceptional customer service. You will supervise staff, drive sales, manage inventory, and implement promotions to boost performance.

Ideal candidates have prior retail management experience, strong leadership and communication skills, and a passion for helping customers. Knowledge of hardware products is preferred, with a focus on delivering a friendly shopping experience.

Qualifications

• Previous experience in retail management, preferably in hardware.
• Strong leadership, communication, and organizational skills.
• Customer-focused with a passion for helping customers.
• Familiarity with hardware products and industry trends.

Responsibilities

• Provide exceptional customer service and welcome every customer.
• Supervise and motivate staff to hit sales targets and maintain standards.
• Oversee stock levels, place orders, and manage inventory.
• Implement promotions and sales strategies to boost store performance.
• Address and resolve customer complaints efficiently.
• Train new employees and develop current staff.

Skills

Leadership

Communication

Organizational skills

Customer focus

Retail management experience

Job description

Ace Hardware Moraga is seeking a Retail Supervisor to lead daily store operations and deliver exceptional customer service. You will supervise staff, drive sales, manage inventory, and implement promotions to boost performance.

Ideal candidates have prior retail management experience, strong leadership and communication skills, and a passion for helping customers. Knowledge of hardware products is preferred, with a focus on delivering a friendly shopping experience.