Retail Team Lead: Growth & Customer Impact

Ace Hardware Corporation; Davis (CA); On-site; USD 32,000 - 33,000; Full time

Benefits offered by this job

Employee Discounts

Job summary

Ace Hardware Corporation in Davis, CA is seeking a Retail Supervisor to lead a team, deliver outstanding customer service, and drive store performance.

You will supervise staff, manage inventory, train new hires, and implement sales initiatives while maintaining a welcoming store environment. This role requires hands-on leadership and a customer-focused approach to everyday operations.

Qualifications

• Experience in retail management, preferably in a hardware store.
• Strong leadership, communication, and organizational skills.
• Customer-focused with a passion for helping people and delivering great service.
• Familiarity with hardware products and industry trends.

Responsibilities

• Customer Service: Ensure every customer feels welcome and valued by providing exceptional service.
• Team Leadership: Supervise and motivate staff to achieve sales targets and maintain high standards of customer service.
• Inventory Management: Oversee stock levels, order products, and manage inventory to ensure the store is well-stocked.
• Sales Optimization: Implement sales strategies and promotions to boost store performance.
• Problem-Solving: Address and resolve customer complaints and issues efficiently and effectively.
• Training and Development: Train new employees and provide ongoing support and development for current staff.

Skills

Leadership

Communication

Organizational skills

Tools

POS Systems

Job description

Ace Hardware Corporation in Davis, CA is seeking a Retail Supervisor to lead a team, deliver outstanding customer service, and drive store performance.

You will supervise staff, manage inventory, train new hires, and implement sales initiatives while maintaining a welcoming store environment. This role requires hands-on leadership and a customer-focused approach to everyday operations.