Retail Supervisor

crownacehardware; Dixon (CA); On-site; USD 46,000 - 48,000; Full time

Benefits offered by this job

Competitive salary

Health insurance and retirement plans

Employee discounts

Paid time off

Career growth opportunities

Job summary

Dixon Ace Hardware in California is seeking a Supervisor to lead a fast-paced hardware sales team and elevate customer service. You will oversee daily operations, inventory, training, and store safety while driving sales on the floor.

The role requires strong leadership, communication, and a proven ability to meet sales targets. Flexible scheduling, including evenings and weekends, is expected with comprehensive benefits offered.

Qualifications

• Previous retail experience, preferably in a hardware store or related industry.
• Strong leadership and interpersonal skills with the ability to motivate and coach a team.
• Excellent communication skills, both verbal and written.
• Proven track record of achieving sales targets and delivering exceptional customer service.

Responsibilities

• Lead and motivate sales team to meet targets and deliver service.
• Oversee inventory levels and assist with ordering to ensure supply and minimize outs.
• Provide expert product knowledge and resolve inquiries in a timely and professional manner.
• Drive sales on the floor, promote offers, and upsell products when appropriate.
• Assist in training new employees on policies, procedures and product knowledge.
• Maintain a clean, organized and safe store environment by adhering to standards.
• Assist with cash handling, opening/closing, and reporting as needed.

Skills

Retail leadership

Customer service

Communication

Sales targets

Team motivation

Multitasking

Job description

Dixon Ace Hardware Supervisor Position

This person enjoys a fast paced challenging environment and has a positive outlook on life. You love to help customers and you are a leader who rallies and develops your team. You take pride in ownership of your work. We are focused on providing world class service to our customers and our employees.

Responsibilities

1. Team Leadership: Assist the Store Manager in leading and motivating a team of sales associates to achieve sales targets and deliver exceptional customer service.

2. Inventory Management: Oversee inventory levels, conduct regular counts, and assist with merchandise ordering to ensure adequate supply and minimize outs.

3. Customer Service: Provide expert product knowledge and assistance to customers, resolving any inquiries or issues in a timely and professional manner.

4. Sales Support: Drive sales by actively engaging with customers on the sales floor, promoting special offers, and upselling products when appropriate.

5. Training and Development: Assist in training new employees on company policies, procedures, and product knowledge to ensure a knowledgeable and efficient team.

6. Store Operations: Help maintain a clean, organized, and safe working environment by adhering to company standards and procedures.

7. Administrative Tasks: Assist with administrative duties such as cash handling, opening/closing procedures, and reporting as needed.

Qualifications

• Previous retail experience, preferably in a hardware store or related industry.
• Strong leadership and interpersonal skills with the ability to motivate and coach a team.
• Excellent communication skills, both verbal and written.
• Proven track record of achieving sales targets and delivering exceptional customer service.
• Ability to work in a fast-paced environment and handle multiple tasks simultaneously.
• Flexibility to work evenings, weekends, and holidays as required.
• Knowledge of hardware products and tools is a plus.

Benefits

• Competitive salary commensurate with experience.
• Opportunities for career growth and advancement within the company.
• Employee discounts on merchandise.
• Health insurance and retirement plans available.
• Paid time off

Rate of Pay: $21.90 to $22.90/hr depending on experience and position