Store Team Leader - Hardware & Customer Service

crownacehardware; Dixon (CA); On-site; USD 29,000 - 32,000; Full time

Benefits offered by this job

Health insurance

Retirement plans

Employee discounts

Paid time off

Job summary

Crown Hardware, Inc. in Dixon, CA is seeking a Supervisor to lead a team on the sales floor and ensure exceptional customer service. You will manage daily operations, oversee inventory, and help drive sales with strong product knowledge.

The ideal candidate brings retail experience, leadership ability, and a flexible schedule to work evenings, weekends, and holidays. This role offers competitive pay and benefits within a fast-paced hardware store setting.

Qualifications

• Retail experience, preferably in hardware or related industry.
• Strong leadership and interpersonal skills with ability to motivate and coach a team.
• Excellent communication skills, both verbal and written.
• Proven track record of achieving sales targets and delivering excellent service.
• Ability to work in a fast-paced environment and handle multiple tasks.
• Flexibility to work evenings, weekends, and holidays.

Responsibilities

• Lead and motivate the sales team to achieve targets and provide excellent customer service.
• Oversee inventory levels, conduct regular counts, and assist with ordering to minimize stockouts.
• Provide expert product knowledge and help customers, resolving inquiries promptly and professionally.
• Drive sales on the floor by engaging customers, promoting offers, and upselling when appropriate.
• Assist in training new employees on policies, procedures, and product knowledge.
• Maintain a clean, organized, and safe store environment in line with company standards.

Skills

Leadership

Customer service

Inventory management

Training and development

Store operations

Communication

Multi-tasking

Flexibility

Job description

Crown Hardware, Inc. in Dixon, CA is seeking a Supervisor to lead a team on the sales floor and ensure exceptional customer service. You will manage daily operations, oversee inventory, and help drive sales with strong product knowledge.

The ideal candidate brings retail experience, leadership ability, and a flexible schedule to work evenings, weekends, and holidays. This role offers competitive pay and benefits within a fast-paced hardware store setting.