Hands-on IT & Systems Manager – Multi-Site Manufacturing

Socket.dev; Fort Wayne (IN); On-site; USD 85,000 - 125,000; Full time

Job summary

Socket.dev in Fort Wayne, IN is seeking an IT & Systems Manager to lead multi-site IT operations in a manufacturing setting. You will balance hands-on troubleshooting with strategic planning, manage a small team, vendor relations, and long‑term IT projects.

The role covers network, servers, ERP (Made2Manage), security, and daily end-user support, with opportunity to shape technology strategy across the organization.

Qualifications

• 5+ years IT experience in manufacturing or industrial settings (implied by role).
• 2+ years supervising IT staff or leading teams.
• Strong hands-on experience with Microsoft 365 and Azure/Entra ID administration.
• Solid working knowledge of Active Directory, DNS/DHCP, Windows Server.
• Experience with networking (switches, firewalls, VPNs) and hardware lifecycle management.
• ERP experience required; Made2Manage experience strongly preferred.
• Proven vendor and contract negotiation experience.
• Willingness to be hands-on with day-to-day technical issues and cross-functional collaboration.
• Certifications such as Microsoft, Network+, Security+, ITIL are a plus.

Responsibilities

• Lead and personally execute day-to-day IT for multi-site manufacturing operations.
• Manage IT staff, vendor relationships, and long‑term planning while handling escalated issues.
• Administrate Microsoft 365, Exchange Online, SharePoint, Teams, OneDrive, and licensing.

Skills

Microsoft 365

Azure Entra ID

Active Directory

Networking

ERP systems

Vendor negotiation

Troubleshooting

IT budgeting

Tools

Hyper-V

Job description

Socket.dev in Fort Wayne, IN is seeking an IT & Systems Manager to lead multi-site IT operations in a manufacturing setting. You will balance hands-on troubleshooting with strategic planning, manage a small team, vendor relations, and long‑term IT projects.

The role covers network, servers, ERP (Made2Manage), security, and daily end-user support, with opportunity to shape technology strategy across the organization.