Hands-On Gate Security & Safety Associate

Carvana; Heath (OH); Hybrid; USD 19,000 - 25,000; Full time

Benefits offered by this job

Medical, Dental, and Vision benefits

401(k) with company match

Student loan support

Vehicle discounts and pet benefits

Wellness program

Job summary

Carvana is seeking a Safety & Security position at our Heath, OH site. You will protect associates, visitors, and vehicles while maintaining open, safe operations across shifts. Face-of-site duties include gate coverage, incident prevention, and collaboration with Inspection Center and Logistics teams.

You will perform safety audits, respond to incidents, and enforce ingress/egress using SAS App and RFID technology. Strong communication and physical capability are required for this 24/7 role.

Qualifications

• 1–2 years in a customer service environment.
• Strong verbal and written communication.
• A track record of solid decision-making in a complex, fast-moving environment.
• Ability to build strong working relationships and connect with people quickly.
• Ability to organize, plan, and execute multiple tasks at once in a fast-paced setting.
• Ability to handle conflict in a positive, productive way.

Responsibilities

• Lead with a service-first mindset in every interaction.
• Be the face of Carvana at the gate for associates, vendors, and visitors.
• Communicate clearly and actively listen to signals.
• Monitor live cameras and investigate alerts using the Unified Security Platform.
• De-escalate situations and collaborate with partners to resolve issues.
• Enforce ingress/egress procedures at the gate using SAS App and RFID tech.
• Manage vehicle movement through Inspection Center entrances and exits.
• Be trained in first aid, CPR, and AED and use them when needed.
• Know emergency protocols and act decisively in seconds.
• Keep the site operational in all weather; perform safety audits and reinforce best practices.
• Scan vehicles and ensure accurate accounting for operational flow.
• Walk across the site to access restricted areas and deliver reports.

Skills

Customer service

Communication

Decision making

Relationship building

Multitasking

Conflict resolution

Tools

CCTV

RFID

Card Access

Job description

Carvana is seeking a Safety & Security position at our Heath, OH site. You will protect associates, visitors, and vehicles while maintaining open, safe operations across shifts. Face-of-site duties include gate coverage, incident prevention, and collaboration with Inspection Center and Logistics teams.

You will perform safety audits, respond to incidents, and enforce ingress/egress using SAS App and RFID technology. Strong communication and physical capability are required for this 24/7 role.