Hands-On Fleet Supervisor: Safety & Service Lead

AAA Auto Club Enterprises; Scarborough (ME); Vor Ort; USD 54.000 - 72.000; Vollzeit

Benefits dieser Stelle

Health coverage for medical, dental, &

Zusammenfassung

AAA Northern New England is seeking a motivated Fleet Supervisor to oversee fleet operations across an assigned territory. This hands-on leader provides supervision, coaching, and support to drivers while championing safety, accountability and service excellence.

The role emphasizes maintenance oversight, vendor coordination, and performance management to deliver reliable, cost-effective operations and top-notch member service.

Qualifikationen

• Proven experience in roadside assistance, fleet operations, transportation, towing, automotive service, or a related operational environment.
• Demonstrated supervisory or leadership experience with coaching and performance management.
• Strong knowledge of tow vehicles, fleet equipment, maintenance practices, and budgeting.
• Familiarity with automotive systems and diagnostic tech, including TPMS and fuel systems.

Aufgaben

• Oversee fleet vehicle maintenance, repairs and readiness within the territory.
• Coordinate repairs with external vendors and fleet mechanics for safety and cost efficiency.
• Supervise drivers through coaching, training, performance management and development.
• Ensure compliance with policies, regulatory requirements and safety standards.
• Monitor service levels, coverage, vehicle availability and delivery quality.
• Identify issues and implement corrective actions to improve efficiency and safety.
• Develop driver schedules to balance staffing and reduce overtime.
• Address customer and service-related concerns involving drivers and fleet ops.
• Maintain accurate records for fleet vehicles including inspections and maintenance history.
• Assist with recruiting, onboarding and training of new drivers.
• Collaborate with leadership to improve fleet reliability and member service.

Kenntnisse

Fleet operations

Supervisory leadership

Driver coaching

Operational excellence

Microsoft 365

Workday HR systems

Analytical skills

Problem solving

Multi-priority management

Tools

Workday

Microsoft 365

PDF editing software

Jobbeschreibung

AAA Northern New England is seeking a motivated Fleet Supervisor to oversee fleet operations across an assigned territory. This hands-on leader provides supervision, coaching, and support to drivers while championing safety, accountability and service excellence.

The role emphasizes maintenance oversight, vendor coordination, and performance management to deliver reliable, cost-effective operations and top-notch member service.