Handheld Products Support Specialist (Weekend Shifts)

Garmin; Olathe (KS); On-site; USD 40,000 - 55,000; Full time

Job summary

Garmin is seeking a full-time Product Support Specialist - Handhelds at its U.S. headquarters in the Greater Kansas City area. The role involves providing technical customer support for Garmin's consumer products, responding to inquiries via phone, email, and chat.

Qualified applicants will possess a high school diploma or GED, exhibit strong customer service skills, and have a demonstrated technical aptitude. The position is a weekend shift role from Saturday to Tuesday, 7:00 am to 6:00 pm.

Qualifications

• Demonstrated customer service expertise.
• Fluency in Spanish, Portuguese and/or French languages is a plus.
• Strong interpersonal skills with a professional attitude.

Responsibilities

• Resolve basic customer concerns regarding Garmin products.
• Maintain professional interactions with customers and coworkers.
• Document work in an organized and timely manner.

Skills

Customer service expertise

Verbal communication skills

Written communication skills

Problem solving

Technical aptitude

Education

High School Diploma or GED

Job description

Garmin is seeking a full-time Product Support Specialist - Handhelds at its U.S. headquarters in the Greater Kansas City area. The role involves providing technical customer support for Garmin's consumer products, responding to inquiries via phone, email, and chat.

Qualified applicants will possess a high school diploma or GED, exhibit strong customer service skills, and have a demonstrated technical aptitude. The position is a weekend shift role from Saturday to Tuesday, 7:00 am to 6:00 pm.