Handheld & InReach Product Support Specialist (2nd Shift)

Garmin; Olathe (KS); On-site; USD 35,000 - 50,000; Full time

Benefits offered by this job

Garmin's benefit program

Job summary

Garmin is seeking a full-time Product Support Specialist - Handheld/inReach at their U.S. headquarters in Kansas. The role involves providing technical support for Garmin's consumer products through various communication channels.

Key responsibilities include resolving customer inquiries, maintaining professional interactions, and documenting work accurately. A High School Diploma or GED and customer service skills are required. Fluency in additional languages is desirable.

Qualifications

• Demonstrated interest for the product segment and interest in developing product knowledge.
• Must exhibit professionalism and be team-oriented.
• Demonstrated computer skills and ability to navigate multiple screens.

Responsibilities

• Resolve basic customer concerns regarding Garmin products and services.
• Maintain professional interactions with Garmin customers and co-workers.
• Thoroughly document work in an organized manner.

Skills

Customer service expertise

Effective communication skills

Technical aptitude

Problem solving

Time management

Education

High School Diploma or GED

Job description

Garmin is seeking a full-time Product Support Specialist - Handheld/inReach at their U.S. headquarters in Kansas. The role involves providing technical support for Garmin's consumer products through various communication channels.

Key responsibilities include resolving customer inquiries, maintaining professional interactions, and documenting work accurately. A High School Diploma or GED and customer service skills are required. Fluency in additional languages is desirable.