Gym Front Desk Lead — Member Experience & Team Growth

Baseline Fitness; Fremont (NE); On-site; USD 21,000 - 22,000; Full time

Benefits offered by this job

Free uniforms

Paid time off

Vision insurance

Dental insurance

Employee discounts

Flexible schedule

Health, Dental and Vision Insurance

Short Term Disability Insurance

Job summary

Planet Fitness is seeking candidates for a Club Team member in the United States. This role involves assisting in gym operations to ensure a positive member experience, training staff, and supporting front desk tasks including member sign-ups, cancellations, and account updates.

Great customer service, active listening, problem solving, and diplomacy are essential. Benefits include paid time off and advancement opportunities as part of a team in a large fitness network.

Qualifications

• Honesty and good work ethic.
• Strong customer service skills.
• Strong communication, organizational and leadership skills.
• Basic computer proficiency.

Responsibilities

• Assist in training and developing staff.
• Oversee front desk tasks and ensure great customer experience.
• Support member sign-ups, cancellations, and account updates.
• Provide gym tours and welcome new members.
• Assist with team member management and backup to Club Manager.

Skills

Customer service

Communication

Leadership

Computer skills

Honesty

Job description

Planet Fitness is seeking candidates for a Club Team member in the United States. This role involves assisting in gym operations to ensure a positive member experience, training staff, and supporting front desk tasks including member sign-ups, cancellations, and account updates.

Great customer service, active listening, problem solving, and diplomacy are essential. Benefits include paid time off and advancement opportunities as part of a team in a large fitness network.