Gym Club Manager: Lead Teams & Elevate Member Experience

Planet Fitness; Riverview (FL); On-site; USD 40,000 - 60,000; Full time

Job summary

A fitness facility is seeking a Club Manager to oversee gym operations and ensure a positive member experience. The role involves recruiting and training a high-performing team, maintaining facility cleanliness, and ensuring adherence to customer service standards. Candidates must have superior customer service skills, leadership experience, and a high school diploma or equivalent. CPR certification is also required. This position is essential for maintaining operational success and enhancing member satisfaction.

Qualifications

• Superb customer service skills essential, ideally in fitness.
• Proven experience as Assistant Manager at Planet Fitness.
• Must be 18 years or older.

Responsibilities

• Recruit, hire, train, and develop staff.
• Create a welcoming atmosphere and ensure customer service.
• Manage payroll and resolve employee issues.
• Oversee gym cleanliness and safety.
• Authorize expenditures and manage daily bank deposits.

Skills

Customer service skills

Leadership and diplomacy

Problem resolution skills

Basic computer proficiency

Energetic and enthusiastic

Education

High school diploma/GED equivalent

Current CPR Certification

Job description

A fitness facility is seeking a Club Manager to oversee gym operations and ensure a positive member experience. The role involves recruiting and training a high-performing team, maintaining facility cleanliness, and ensuring adherence to customer service standards. Candidates must have superior customer service skills, leadership experience, and a high school diploma or equivalent. CPR certification is also required. This position is essential for maintaining operational success and enhancing member satisfaction.