Gym Team Lead: Elevate Member Experience

ComForCare Home Care (Raleigh, NC); Shakopee (MN); On-site; USD 35,000 - 50,000; Full time

Benefits offered by this job

Health, Dental and Vision Insurance

Free Membership

Voluntary Life Insurance

Advancement Opportunities

Job summary

Planet Fitness is seeking a Team Lead to assist in overseeing gym operations and ensuring a positive member experience. In this full-time role, you'll train staff, manage front desk tasks, and support the Club Manager.

The candidate should possess strong customer service, communication, and organizational skills. Additionally, a good work ethic and leadership experience are essential for maintaining a positive environment within the club.

Qualifications

• Strong customer service skills required.
• Excellent communication and organizational abilities essential.
• Demonstrated leadership experience is a plus.
• Basic computer proficiency needed.
• Ability to empathize with customers and resolve issues.

Responsibilities

• Assist in training and developing staff.
• Oversee member service to ensure positive experiences.
• Manage front desk tasks including member check-ins.
• Support Club Manager and provide team management.
• Maintain gym cleanliness and oversee appearance.

Skills

Customer Service

Communication

Problem Solving

Organizational Skills

Leadership

Basic Computer Proficiency

Job description

Planet Fitness is seeking a Team Lead to assist in overseeing gym operations and ensuring a positive member experience. In this full-time role, you'll train staff, manage front desk tasks, and support the Club Manager.

The candidate should possess strong customer service, communication, and organizational skills. Additionally, a good work ethic and leadership experience are essential for maintaining a positive environment within the club.