Gym Team Lead — Member Experience & Ops

Planet Fitness; Mankato (MN); On-site; USD 32,000 - 46,000; Full time

Benefits offered by this job

Dollars for Scholars Program

Employee Appreciation Program

Free Membership for self and one family member or friend

Health, Dental and Vision Insurance

Voluntary Life Insurance

Advancement Opportunities

Job summary

A leading fitness organization is looking for a Team Lead to assist in overseeing gym operations and ensuring a positive member experience. Responsibilities include training staff, managing front desk tasks, and supporting the Club Manager. Candidates should possess strong customer service skills, effective communication, and an honest work ethic. This full-time role offers various benefits including health insurance and free membership. Ideal for those looking to grow within a thriving environment.

Qualifications

• Honesty and good work ethic.
• Strong customer service skills.
• Strong communication, organizational and leadership skills.
• Basic computer proficiency.

Responsibilities

• Assist in training and developing staff.
• Assist in member service oversight to ensure great customer experience.
• Manage front desk operations and member check-ins.
• Support Club Manager and team member management.
• Ensure adherence to company policies.

Skills

Customer Service

Communication

Organizational skills

Leadership skills

Job description

A leading fitness organization is looking for a Team Lead to assist in overseeing gym operations and ensuring a positive member experience. Responsibilities include training staff, managing front desk tasks, and supporting the Club Manager. Candidates should possess strong customer service skills, effective communication, and an honest work ethic. This full-time role offers various benefits including health insurance and free membership. Ideal for those looking to grow within a thriving environment.