Gym Operations & Member Experience Manager

Eosfitness; Garden Grove (CA); On-site; USD 75,000 - 75,010; Full time

Benefits offered by this job

Free membership for you and one family member

Discounted Personal Training

401(k) with company matching

Job summary

Eosfitness is seeking an Operations Manager in Garden Grove, California, to provide operational oversight of the Service team and enhance member experience. The role includes hiring, training, and supervising staff while ensuring compliance with health regulations. Ideal candidates will possess strong communication skills, 2-3 years in operations management, and a passion for the fitness industry.

Employee benefits include free memberships, competitive pay, health insurance, and professional development opportunities.

Qualifications

• Proven history of management and customer service experience.
• Ability to work in a gym setting and communicate effectively.
• Knowledge of health and safety regulations.

Responsibilities

• Lead, coach, and train the Service team.
• Ensure compliance with health and safety regulations.
• Supervise facility maintenance and cleanliness.

Skills

Strong communication skills

Detail orientation

Relationship building

MS Office skills

Education

2-3 years of operations management experience

3-4 years of customer service experience

Job description

Eosfitness is seeking an Operations Manager in Garden Grove, California, to provide operational oversight of the Service team and enhance member experience. The role includes hiring, training, and supervising staff while ensuring compliance with health regulations. Ideal candidates will possess strong communication skills, 2-3 years in operations management, and a passion for the fitness industry.

Employee benefits include free memberships, competitive pay, health insurance, and professional development opportunities.