Gym Operations & Member Experience Manager

Eosfitness; Oceanside (CA); On-site; USD 75,000 - 75,010; Full time

Benefits offered by this job

Free membership for employee and one family member

Discounted personal training

401(k) with company matching

Daily pay offered

Job summary

Eosfitness is seeking an Operations Manager in Oceanside, California, to ensure operational excellence across the gym. The ideal candidate will lead the Service team, focusing on customer service, compliance, and performance improvement while creating an enjoyable environment for members and staff.

The role requires 2-3 years of operations management experience and strong communication skills. Competitive pay includes benefits like a free membership and 401(k) matching.

Qualifications

• 2-3 years of operations management experience.
• 3-4 years of customer service experience.
• Excellent MS Office skills.

Responsibilities

• Provide operational oversight of the Service team.
• Hire, train, schedule, and supervise staff members.
• Ensure high-quality customer service.

Skills

Operations management experience

Strong communication skills

Customer service experience

Relationship building

Detail orientation

MS Office skills

Education

High school diploma or equivalent

Job description

Eosfitness is seeking an Operations Manager in Oceanside, California, to ensure operational excellence across the gym. The ideal candidate will lead the Service team, focusing on customer service, compliance, and performance improvement while creating an enjoyable environment for members and staff.

The role requires 2-3 years of operations management experience and strong communication skills. Competitive pay includes benefits like a free membership and 401(k) matching.