Gym Operations & Member Experience Leader

Planet Fitness - PF Baseline Fitness; New Iberia (LA); On-site; USD 40,000 - 55,000; Full time

Benefits offered by this job

Health insurance

Vision insurance

Dental insurance

Employee discounts

Flexible schedule

Opportunity for advancement

Life Insurance?

Job summary

Planet Fitness - PF Baseline Fitness is seeking a Club Manager in New Iberia, LA, to oversee gym operations and enhance member experience while driving financial performance.

The role requires supervising staff, ensuring excellent customer service, managing front desk tasks, and upholding company policies and promotions. Strong leadership, communication, and organizational skills are essential for success.

Qualifications

• Honesty and good work ethic.
• At least 1 year of equivalent managerial experience.
• Strong customer service skills.
• Strong communication, organizational and leadership skills.
• Basic computer proficiency.

Responsibilities

• Recruit, hire, train, schedule and supervise team members.
• Member service oversight ensuring a great customer service experience.
• Front desk duties including greeting members, tours, and addressing service questions.
• Provide support for team members and club members.
• Create and maintain a positive image for the club.
• Coach and counsel performance to meet company standards.
• Ensure opening/closing of the gym on time.

Skills

Customer service

Leadership

Communication

Organizational skills

Basic computer skills

Job description

Planet Fitness - PF Baseline Fitness is seeking a Club Manager in New Iberia, LA, to oversee gym operations and enhance member experience while driving financial performance.

The role requires supervising staff, ensuring excellent customer service, managing front desk tasks, and upholding company policies and promotions. Strong leadership, communication, and organizational skills are essential for success.