Gym Operations & Member Experience Manager:Flexible Schedule

ComForCare Home Care (Raleigh, NC)

Baton Rouge (LA)

On-site

USD 40,000 - 55,000

Full time

5 days ago
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Benefits offered by this job

Health insurance
Vision insurance
Dental insurance
Employee discounts
Flexible schedule
Advancement Opportunities
Free Membership for self and one guest

Job summary

Planet Fitness - PF Baseline Fitness is seeking a Club Manager in Baton Rouge to oversee gym operations and ensure a positive member experience while driving a financially successful club.

You will recruit, hire, train, and supervise staff, manage front desk activities, and uphold the brand image. The role emphasizes coaching, adherence to policies, and reliable opening/closing of the club.

Qualifications

  • Honesty and good work ethic.
  • At least 1 year of equivalent managerial experience.
  • Strong customer service skills.
  • Strong communication, organizational and leadership skills.
  • Basic computer proficiency.

Responsibilities

  • Recruit, hire, train, schedule and supervise team members.
  • Member service oversight ensuring great customer service at all times.
  • Front desk duties: greeting, tours, member service inquiries.
  • Provide support for team members and club members.
  • Create and maintain a positive club image.
  • Coach and counsel performance to meet company standards.
  • Ensure timely opening and closing of the gym.
  • Ensure staff are trained on current marketing promotions.
  • Complete onboarding in Paycom for new hires.
  • Keep the club open and staffed during all hours.
  • Enforce company policies and procedures by self and team.
  • Order supplies and track inventory.

Skills

Customer Service
Listening
Problem Solving
Diplomacy
Communication

Job description

Planet Fitness - PF Baseline Fitness is seeking a Club Manager in Baton Rouge to oversee gym operations and ensure a positive member experience while driving a financially successful club.

You will recruit, hire, train, and supervise staff, manage front desk activities, and uphold the brand image. The role emphasizes coaching, adherence to policies, and reliable opening/closing of the club.

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