Gym Operations & Member Experience Lead

ComForCare Home Care (Raleigh, NC); Fargo (ND); On-site; USD 15,000 - 20,000; Full time

Benefits offered by this job

Employee discounts

Flexible schedule

Free uniforms

Health insurance

Training & development

Vision insurance

Job summary

Planet Fitness Baseline Fitness in Fargo, ND is seeking a Team Lead to help supervise gym operations and ensure a positive member experience. You will lead front desk tasks, greet prospective members, and support the Club Manager while helping maintain cleanliness and promotional campaigns.

The role emphasizes strong customer service, leadership, and communication skills, with opportunities for advancement in a development-focused environment. This is a full-time onsite position.

Qualifications

• Demonstrated strong customer service experience.
• Excellent verbal and written communication skills.
• Proven leadership and team coordination abilities.
• Basic computer and POS or tablet usage experience.

Responsibilities

• Assist in overseeing gym operations to maintain a positive member experience.
• Lead front desk activities and greet/guide potential members during tours.
• Support Club Manager and ensure facility cleanliness and appearance.
• Coordinate marketing promotions and staff training on current campaigns.
• Manage supplies, inventory, and reporting as needed.

Skills

Customer service

Communication

Leadership

Basic computer skills

Job description

Planet Fitness Baseline Fitness in Fargo, ND is seeking a Team Lead to help supervise gym operations and ensure a positive member experience. You will lead front desk tasks, greet prospective members, and support the Club Manager while helping maintain cleanliness and promotional campaigns.

The role emphasizes strong customer service, leadership, and communication skills, with opportunities for advancement in a development-focused environment. This is a full-time onsite position.