Gym Operations Team Lead (Entry-Level Manager)

Planet Fitness - Baseline Fitness; Grand Forks (ND); On-site; USD 31,000 - 39,000; Full time

Benefits offered by this job

Dollars for Scholars

Free Gym Membership

Health Insurance

Dental Insurance

Vision Insurance

HSA

Job summary

Planet Fitness - Baseline Fitness in Grand Forks, ND is seeking an enthusiastic team member to assist in overseeing gym operations and delivering a positive member experience. The role involves front desk tasks, member check-ins, tours, and supporting club management.

You will help train staff, address member service issues, and participate in marketing efforts and inventory control while upholding company policies and maintaining a welcoming gym image.

Qualifications

• Honesty and good work ethic.
• Strong customer service skills.
• Strong communication, organizational and leadership skills.
• Basic computer proficiency.

Responsibilities

• Assist in training and developing staff.
• Assist in member service oversight, ensuring great customer experience.
• Very involved in front desk tasks: taking calls, answering questions, updating member info.
• Meet potential members, give gym tours, handle sign-ups and cancellations.
• Support club manager and help maintain a positive gym image.
• Assist with marketing, supplies, inventory and reports.

Skills

Customer service

Communication

Leadership

Team coordination

Problem solving

Phone etiquette

Front desk operations

Education

High school diploma

Job description

Planet Fitness - Baseline Fitness in Grand Forks, ND is seeking an enthusiastic team member to assist in overseeing gym operations and delivering a positive member experience. The role involves front desk tasks, member check-ins, tours, and supporting club management.

You will help train staff, address member service issues, and participate in marketing efforts and inventory control while upholding company policies and maintaining a welcoming gym image.