Gym Team Lead: Elevate Member Experience & Ops

ComForCare Home Care (Raleigh, NC); Fargo (ND); On-site; USD 36,000 - 48,000; Full time

Benefits offered by this job

Dental insurance

Employee discounts

Flexible schedule

Free uniforms

Health insurance

Opportunity for advancement

Training & development

Vision insurance

Job summary

Planet Fitness Baseline Fitness in Fargo, ND is seeking a Team Lead to help oversee gym operations and ensure a positive member experience while contributing to a financially successful club.

You will lead front desk tasks, greet potential members with tours, assist with member service questions, back up the Club Manager, and help maintain cleanliness and appearance of the gym. This role also supports marketing efforts and staff training.

Qualifications

• Strong customer service skills.
• Strong communication, organizational and leadership skills.
• Basic computer proficiency.

Responsibilities

• Assist in member service oversight ensuring great customer experience.
• Very involved in all front desk tasks.
• Greet/meet potential members and provide gym tour.
• Assist to facilitate member service issues and questions.
• Provide backup support to Club Manager as needed.
• Oversee cleanliness and appearance of gym.
• Assist in managing marketing efforts and staff training on promotions.
• Assist in ordering supplies, keeping inventory and tracking reports.

Skills

Customer service

Communication

Leadership

Basic computer skills

Job description

Planet Fitness Baseline Fitness in Fargo, ND is seeking a Team Lead to help oversee gym operations and ensure a positive member experience while contributing to a financially successful club.

You will lead front desk tasks, greet potential members with tours, assist with member service questions, back up the Club Manager, and help maintain cleanliness and appearance of the gym. This role also supports marketing efforts and staff training.