Gym Operations & Member Experience Lead

ComForCare Home Care (Raleigh, NC); Fargo (ND); Sur place; USD 36 000 - 48 000; Plein temps

Avantages offerts par ce poste

Employee discounts

Flexible schedule

Free uniforms

Health insurance

Opportunity for advancement

Training & development

Vision insurance

Wellness resources

Résumé du poste

Planet Fitness – PF Baseline Fitness in Fargo, ND is seeking a proactive Team Lead to help oversee gym operations and ensure a positive member experience. This full-time role will involve front desk tasks, member tours, and supporting the Club Manager.

Responsibilities include promoting customer service excellence, assisting with marketing efforts, managing supplies, and driving staff training to uphold Planet Fitness standards. Advancement opportunities exist within the manager pipeline.

Qualifications

• Strong customer service skills.
• Strong communication, organizational and leadership skills.
• Basic computer proficiency.

Responsabilités

• Assist in member service oversight ensuring great customer experience.
• Front desk tasks and greeting/ gym tours.
• Provide backup to Club Manager as needed.
• Assist in marketing efforts and promotions.

Connaissances

Customer service

Communication

Leadership

Organizational skills

Basic computer proficiency

Outils

Computer basics

Description du poste

Planet Fitness – PF Baseline Fitness in Fargo, ND is seeking a proactive Team Lead to help oversee gym operations and ensure a positive member experience. This full-time role will involve front desk tasks, member tours, and supporting the Club Manager.

Responsibilities include promoting customer service excellence, assisting with marketing efforts, managing supplies, and driving staff training to uphold Planet Fitness standards. Advancement opportunities exist within the manager pipeline.