Gym Operations Manager: Lead Member Experience

Paycom - ATS; Stillwater (MN); On-site; USD 43,000 - 52,000; Full time

Job summary

Paycom - ATS is seeking a Gym Operations Manager in Stillwater, MN to oversee gym operations and ensure a positive member experience while driving financial performance.

You will recruit, train, and supervise staff; manage front desk tasks; conduct gym tours for potential members; resolve member inquiries; and ensure timely opening/closing and cleanliness of the facility. payroll duties are included.

Qualifications

• High school diploma
• Prior supervisory experience
• Strong customer service skills
• Strong communication, organizational and leadership skills
• Basic computer proficiency

Responsibilities

• Recruit, hire, train, schedule and supervise staff.
• Member service oversight ensuring a great customer experience.
• Front desk operations involvement.
• Provide gym tours and engage potential members.
• Address member service issues and questions.
• Ensure prompt opening/closing of the gym.
• Oversee cleanliness and daily maintenance of the gym.
• Process weekly employee payroll.
• Manage marketing efforts and train staff on campaigns.
• Authorize expenditures and handle daily bank deposits.

Skills

Staff supervision

Customer service

Leadership

Communication

Organizational skills

Staff training

Education

High school diploma

Tools

Basic computer proficiency

Job description

Paycom - ATS is seeking a Gym Operations Manager in Stillwater, MN to oversee gym operations and ensure a positive member experience while driving financial performance.

You will recruit, train, and supervise staff; manage front desk tasks; conduct gym tours for potential members; resolve member inquiries; and ensure timely opening/closing and cleanliness of the facility. payroll duties are included.