Club Operations Manager

Paycom - ATS; Duluth (MN); On-site; USD 44,000 - 54,000; Full time

Job summary

Paycom - ATS in Duluth, MN seeks a hands-on gym supervisor to recruit, train, and supervise staff while ensuring outstanding member service. You will oversee front desk tasks, conduct member tours, and address issues to maintain a premium experience.

Responsibilities include opening/closing the gym, keeping facilities clean, managing payroll for staff, and supporting marketing efforts. Prior supervisory experience and strong communication skills are required.

Qualifications

• High school diploma required or equivalent.
• Prior supervisory experience preferred.
• Strong customer service skills are essential.
• Excellent communication, organizational and leadership abilities.
• Basic computer proficiency expected.

Responsibilities

• Recruit, hire, train, schedule and supervise staff.
• Oversee member service to ensure a great customer experience.
• Handle front desk tasks and greet potential members.
• Provide gym tours and meet potential members.
• Address member service issues and questions promptly.
• Ensure consistent opening/closing of the gym and maintain cleanliness.

Skills

Supervisory experience

Customer service

Leadership

Communication

Organization

Computer basics

Education

High school diploma

Job description

Paycom - ATS in Duluth, MN seeks a hands-on gym supervisor to recruit, train, and supervise staff while ensuring outstanding member service. You will oversee front desk tasks, conduct member tours, and address issues to maintain a premium experience.

Responsibilities include opening/closing the gym, keeping facilities clean, managing payroll for staff, and supporting marketing efforts. Prior supervisory experience and strong communication skills are required.