Gym Operations & Member Experience Manager

Paycom - ATS; West Des Moines (IA); On-site; USD 40,000 - 60,000; Full time

Benefits offered by this job

Health, Dental and Vision Insurance

Employee Appreciation Program

Free Membership

Job summary

Paycom - ATS is seeking a manager responsible for gym operations, ensuring a positive member experience and financial success. This role involves recruiting, training and supervising team members while overseeing customer service quality.

Key responsibilities include maintaining a positive club image, coaching team members, and ensuring adherence to company policies. Benefits include health insurance, a free gym membership, and participation in the Dollars for Scholars program.

Qualifications

• At least 1 year of equivalent managerial experience.
• Strong customer service skills and communication abilities.
• Basic computer proficiency required.

Responsibilities

• Recruit, hire, train, and supervise team members.
• Oversee member service to ensure a great customer experience.
• Ensure the club is open and staffed during business hours.

Skills

Managerial experience

Customer service skills

Communication

Organizational skills

Problem solving

Job description

Paycom - ATS is seeking a manager responsible for gym operations, ensuring a positive member experience and financial success. This role involves recruiting, training and supervising team members while overseeing customer service quality.

Key responsibilities include maintaining a positive club image, coaching team members, and ensuring adherence to company policies. Benefits include health insurance, a free gym membership, and participation in the Dollars for Scholars program.