Gym Operations Leader — Member Experience

Dormont Manufacturing Co; Lake Elsinore (CA); On-site; USD 75,000 - 75,010; Full time

Benefits offered by this job

Free membership for you and a family member

Discounted Personal Training

Competitive pay plus vacation and sick pay

401(k) + Company matching

Employee referral program

Job summary

Dormont Manufacturing Co is seeking an Operations Manager to oversee the Service team and ensure operational excellence in Lake Elsinore, California. This role involves leading the team, managing customer service, and ensuring compliance with health and safety regulations.

Ideal candidates will have 2-3 years of operations management experience, strong communication skills, and a passion for the fitness industry. Benefits include competitive pay, free membership, and health insurance.

Qualifications

• 2-3 years of operations management experience required.
• Strong communication skills for interacting with employees and vendors.
• 3-4 years of customer service experience preferred.
• Prior experience or strong interest in the fitness industry is a plus.

Responsibilities

• Lead and train the Service team to create a fun atmosphere.
• Handle hiring, training, and supervising staff.
• Ensure compliance with health and safety regulations.
• Monitor facility maintenance and cleanliness.

Skills

Operations management experience

Communication skills

Customer service experience

Detail orientation

MS Office skills

Job description

Dormont Manufacturing Co is seeking an Operations Manager to oversee the Service team and ensure operational excellence in Lake Elsinore, California. This role involves leading the team, managing customer service, and ensuring compliance with health and safety regulations.

Ideal candidates will have 2-3 years of operations management experience, strong communication skills, and a passion for the fitness industry. Benefits include competitive pay, free membership, and health insurance.