Gym Operations Leader | Growth & Member Experience

Dormont Manufacturing Co; Palm Springs (CA); On-site; USD 75,000 - 90,001; Full time

Benefits offered by this job

Free membership for you and one family member

Discounted personal training

Daily pay offered

401(k) + company matching

Job summary

Dormont Manufacturing Co seeks a dynamic team leader to enhance customer experiences and meet business objectives in Palm Springs, California. The successful candidate will lead a team, set ambitious membership and revenue goals, and ensure compliance with health and safety standards.

With over 3 years of customer service and sales management experience, you will communicate effectively with staff and members. Attractive benefits include a competitive salary, free memberships, and various health options.

Qualifications

• 2 years of sales management experience.
• 3-4 years of customer service experience.
• Prior experience or strong interest in the fitness industry.
• Strong communication skills for interacting with employees and members.
• Excellent relationship-building and influencing skills.

Responsibilities

• Hire, train, schedule, and supervise staff.
• Set and achieve membership and revenue goals.
• Address member concerns and manage inquiries.
• Engage with members in a friendly manner.
• Ensure compliance with health and safety regulations.

Skills

Sales management experience

Customer service experience

Strong communication skills

Relationship-building skills

Detail orientation

MS Office skills

Job description

Dormont Manufacturing Co seeks a dynamic team leader to enhance customer experiences and meet business objectives in Palm Springs, California. The successful candidate will lead a team, set ambitious membership and revenue goals, and ensure compliance with health and safety standards.

With over 3 years of customer service and sales management experience, you will communicate effectively with staff and members. Attractive benefits include a competitive salary, free memberships, and various health options.