Gym Operations Leader: Elevate Member Experience & Team

EōS Fitness; Town of Florida (NY); On-site; USD 58,656 - 66,000; Full time

Benefits offered by this job

Free membership for you and one family member

Discounted personal training

401(k) with company matching

Job summary

A fitness organization in New York seeks an Operations Manager to lead the Service team and ensure operational excellence. Responsibilities include enhancing member experience, staff management, and maintaining compliance with health regulations. Required: 2–3 years operations management and strong communication skills. Offering a salary range of $58,656 to $66,000 and benefits including health insurance and gym membership.

Qualifications

• 2–3 years of operations management experience.
• 3–4 years of customer service experience.
• Prior experience or strong interest in the fitness industry.

Responsibilities

• Deliver an elevated member experience through service.
• Hire, train, and supervise Service team staff.
• Ensure compliance with health and safety regulations.

Skills

Operations management experience

Strong verbal and written communication

Customer service experience

Relationship building

Detail orientation

MS Office skills

Job description

A fitness organization in New York seeks an Operations Manager to lead the Service team and ensure operational excellence. Responsibilities include enhancing member experience, staff management, and maintaining compliance with health regulations. Required: 2–3 years operations management and strong communication skills. Offering a salary range of $58,656 to $66,000 and benefits including health insurance and gym membership.