Gym Operations Leader: Elevate Member Experience

EōS Fitness; Hudson (FL); On-site; USD 58,656 - 66,000; Full time

Benefits offered by this job

Free membership for you and a plus-one family member

Discounted personal training

Competitive pay plus vacation

401(k) with company matching

Job summary

A fitness company in Hudson, Florida is seeking an Operations Manager to lead and train the Service team, ensuring a top-notch member experience. Responsibilities include managing staff, maintaining facility standards, and overseeing customer service. Ideal candidates should have 2-3 years of operations management and customer service experience. Competitive salary and benefits offered, including free membership and health insurance.

Qualifications

• 2-3 years of operations management experience.
• 3-4 years of customer service experience.
• Strong interest in the fitness industry is a plus.

Responsibilities

• Lead and train the Service team to create a fun atmosphere.
• Ensure high-quality customer service and address member concerns.
• Supervise facility maintenance and cleanliness.

Skills

Operations management

Strong communication skills

Customer service experience

Relationship building

Detail orientation

Time management

MS Office proficiency

Job description

A fitness company in Hudson, Florida is seeking an Operations Manager to lead and train the Service team, ensuring a top-notch member experience. Responsibilities include managing staff, maintaining facility standards, and overseeing customer service. Ideal candidates should have 2-3 years of operations management and customer service experience. Competitive salary and benefits offered, including free membership and health insurance.