Gym Operations Lead — Elevate Member Experience

EōS Fitness; Phoenix (AZ); On-site; USD 58,656 - 66,000; Full time

Benefits offered by this job

Free membership for you and one family member

Discounted Personal Training

Daily Pay offered

401(k) with Company matching

Personal education growth options

Job summary

A leading fitness organization is seeking an Operations Manager to lead and train the service team, ensuring high-quality member experiences and compliance with health standards. The ideal candidate will have several years of management and customer service experience, be strong in communication, and embody the organization's core values. Salary range from $58,656 to $66,000 with various benefits including a free membership and health insurance.

Qualifications

• 2–3 years of operations management experience.
• Strong verbal and written communication skills.
• 3–4 years of customer service experience.
• Prior experience in fitness industry is a plus.
• Excellent relationship building and influencing skills.
• Strong attention to detail and time management.
• Excellent MS Office skills.

Responsibilities

• Lead, coach, and train the Service team.
• Create a fun atmosphere for members and staff.
• Monitor and order inventory of supplies.
• Ensure compliance with health and safety regulations.
• Supervise maintenance and cleanliness of gym areas.

Skills

Operations management

Verbal communication

Customer service

Relationship building

Attention to detail

MS Office

Job description

A leading fitness organization is seeking an Operations Manager to lead and train the service team, ensuring high-quality member experiences and compliance with health standards. The ideal candidate will have several years of management and customer service experience, be strong in communication, and embody the organization's core values. Salary range from $58,656 to $66,000 with various benefits including a free membership and health insurance.