Gym Operations Manager: Elevate Member Experience

EōS Fitness; City of Hudson (NY); On-site; USD 58,500 - 71,500; Full time

Benefits offered by this job

Free membership for you and one family member

Discounted Personal Training

401(k) with Company matching

Group Health, dental, vision benefits

Daily Pay offered

Job summary

EōS Fitness is seeking an Operations Manager in Hudson, NY, responsible for overseeing service teams and ensuring operational excellence within the gym. This includes leading, coaching, training staff, and managing customer experiences to provide a top-tier gym environment.

The ideal candidate will have 2-3 years of operations management experience, a passion for fitness, and strong communication skills. Benefits include a free membership and competitive pay.

Qualifications

• 2-3 years of operations management experience.
• Strong communication skills for interacting with employees and management.
• 3-4 years of customer service experience.
• Prior experience or strong interest in the fitness industry.
• Excellent relationship building and influencing skills.

Responsibilities

• Lead and train the Service team to enhance member experience.
• Manage staff hiring, training, scheduling, and supervision.
• Address member complaints and manage membership inquiries.
• Monitor compliance with health and safety regulations.
• Oversee maintenance and cleanliness of the facility.

Skills

Operations management experience

Strong communication skills

Customer service experience

Relationship building skills

Detail orientation

Job description

EōS Fitness is seeking an Operations Manager in Hudson, NY, responsible for overseeing service teams and ensuring operational excellence within the gym. This includes leading, coaching, training staff, and managing customer experiences to provide a top-tier gym environment.

The ideal candidate will have 2-3 years of operations management experience, a passion for fitness, and strong communication skills. Benefits include a free membership and competitive pay.